Privacy & Cookie Policy

In this Privacy Policy, “PERP GAMES” means PERPETUAL EUROPE

1. What is the Purpose of this Privacy Policy?

PERP GAMES created this Privacy Policy to demonstrate our firm commitment to the privacy of our customers, resellers and affiliates. This Privacy Policy sets forth our practices regarding the gathering and dissemination of Information (as defined below).

2. How does PERP GAMES define “Information” under this Privacy Policy?

In this Privacy Policy, “Information” means the following:

information collected from you through access to or use of PERP GAMES’s websites; and
if you are a current customer of PERP GAMES,
your Data, if and as such term is defined in your Services Agreement with PERP GAMES (the “Agreement”); and
if your Agreement does not define the term “Data”, any information collected through your and your users’ access to or use of our platform or services (the “Services”), including as the term “Services” is defined in the Agreement.
If you have an Agreement with PERP GAMES, (i) any conflict or inconsistency between this Privacy Policy and PERP GAMES’s confidentiality obligations to you under the Agreement shall be resolved in favour of the Agreement and (ii) any reference to “you” in this Privacy Policy shall also refer to any individual or entity using Services under your account with PERP GAMES.

By visiting our websites or using our Services, you accept and consent to the practices set forth in this Privacy Policy on behalf of you and your users.

3. What is the Scope of this Policy?

This Privacy Policy only covers Information collected by PERP GAMES. PERP GAMES’s websites may, from time to time, contain links to third party websites. If you follow a link to any of these websites please note that these websites have their own privacy policies and that PERP GAMES does not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

4. What are PERP GAMES’s Guidelines Regarding Children?

PERP GAMES requires that all account holders be 18 years of age or older. In addition, our websites and Services are not designed for or directed to children under the age of 18, and PERP GAMES will not intentionally collect or maintain data about any person under the age of 18. If you believe PERP GAMES has collected any data from or about any person under 18, please contact us immediately.

5. How Does PERP GAMES Use Cookies?

We use cookies to retain your session states when you are logged into our administrative control panels. You may opt out of the use of cookies by turning them off in your web browser. However, the use of cookies is necessary for the use of the administrative control panels and other Services. Unless you have adjusted your web browser setting so that it will refuse cookies, our system will issue cookies when you log into our administrative control panels. Please note that any of our advertisers also may use cookies, over which we have no control.

6. What about My Use of PERP GAMES Forums?

PERP GAMES may make chat rooms, forums, message boards, news groups and similar media, including social media, available to you. Please remember that any Information that is disclosed in these areas may become public and you should exercise caution when deciding to disclose any Information in any of these areas.

7. What Kind of Information Does PERP GAMES Collect?

PERP GAMES may collect the following Information about you:

personal and non-personal information that you voluntarily provide when using our websites or Services, including contact information (such as name, address, email address and telephone number), financial information and other information;
any Data required to provide the Services to you, including the content of e-mail and other material you use in connection with the Services;
information collected during your visits to our websites or your use of our Services, including, but not limited to, traffic data, location data, IP address, your computer’s operating system and browser type, weblogs and other communication and technical data; and
information about your general Internet usage collected by using a cookie file which is typically stored on the hard drive of your computer. Please see the “Cookies” section below for a further explanation.
8. How Does PERP GAMES Use, Store and Retain Information?

PERP GAMES may use, store and retain Information in the following ways:

to provide you with information regarding the status of your account, to determine your tax (including VAT) status, and to bill you for our Services;
to provide you with information and Services that you request from PERP GAMES and to carry out PERP GAMES’s obligations arising from any agreement entered into between you and PERP GAMES, including the Agreement;
to administer, test, analyse and improve PERP GAMES’s Services and to facilitate marketing, including providing you with information about available Services and related products and services;
to gather broad demographic and statistical information and to report aggregate information to PERP GAMES’s advertisers and partners; and
to notify you about changes to the Services.

If you are an existing customer, unless you ask PERP GAMES to provide you with additional marketing information we will only contact you by electronic means (e-mail or by posting to your account with PERP GAMES) with information about services similar to the Services.

We are committed to not keeping Information longer than necessary to achieve the purpose for which it was collected unless we are required to retain it for a longer period by law, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction. Such Information shall continue to be subject to this Privacy Policy after any termination of your account.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and/or telephone and/or text message and/or post with information, news and offers on our products and/or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

9. How Does PERP GAMES Access, Release and Disseminate Information?

PERP GAMES will release your Information as is reasonably necessary for the provision of Services. This includes, but is not limited to:

This includes, but is not limited to:

provision of financial information to organisations such as VeriSign, PaymenTech, Signio CyberCash and similar organisations for billing purposes;
provision of contact, usage related Information to our service and license providers including Microsoft Corporation and Broadsoft inc for the purpose of licensing compliance, licensing usage calculation, billing and support purposes;
provision of Data and other Information to vendors and contractors providing services in support of PERP GAMES’s provision of Services to you; and
transfer Information for the purposes of any purchase, enabling or engagement by you of Third-Party Services. Such Third-Party Services will be subject to the privacy policy and other related terms of the Third-Party Services provider and not to this Privacy Policy once such Information is released to such Third-Party Services provider;
provision of Data and other information to Police, legal and regulatory bodies.

PERP GAMES may disclose your Information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

In addition, PERP GAMES may access and release your Information without notice or consent under the following circumstances:

To the extent required by law, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction, or to establish or exercise our rights to defend against legal claims, as determined by PERP GAMES in each case;
If we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law (this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction); and
If PERP GAMES sells or buys any business or assets, in which case PERP GAMES may disclose your Information to the prospective seller or buyer of such business or assets.

10. Where Is My Information Stored?

Your Information may be transferred to, processed and stored at, a destination outside the EEA which may not have similar data protection laws to the EEA. Information may also be processed by staff operating outside the EEA who work for PERP GAMES or for one of PERP GAMES’s suppliers. Such staff maybe engaged in, among other things, the fulfilment of your Services and the processing of your payment details.

In addition, if you access our websites or Services while you are outside of the EEA, your Information may be transferred outside of the EEA in order to provide you with such access. By submitting your Information, you agree to this transfer, storing or processing. PERP GAMES will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Privacy Policy.

11. Is My Information Secure?

PERP GAMES takes steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Privacy Policy and requires its suppliers to do the same. PERP GAMES has security measures in place to help protect against the loss, misuse, or alteration of the Information under PERP GAMES’s control. Your contact and financial information is submitted via a secure (HTTPS) connection and stored in the PERP GAMES database protected by a firewall. Any payment transactions will be encrypted using SSL technology.

Although PERP GAMES uses reasonable efforts to protect your Information, transmission via the Internet is not completely secure. Therefore PERP GAMES cannot guarantee the security of your Information transmitted using our websites or Services and any transmission is at your own risk.

12. How Do I Contact PERP GAMES, Including to Terminate or Opt-Out?

You have the right to request that PERP GAMES not contact you or use your Information for purposes which are not reasonably necessary for the administration of our websites and/or the provision of Services. If you wish to exercise this opt-out right or to terminate your account, please contact the data controller (PERP GAMES) at the address below.

Please note that you cannot unsubscribe from certain correspondence from us regarding our provision of Services to you, including messages relating to your account. In addition, certain Information may be required in order to use our websites or Services; as such, the only practicable method to opt out of providing Information in connection with the use of those websites or Services would be to refrain from subscribing to or using those websites or Services.

If you have any questions about this Privacy Policy, the privacy practices of our websites or Services, or your dealings with our websites or Services, you may contact: info@perpetual-europe.com

If you contact us, we may keep a record of that correspondence.

13. How Do I Access or Revise Information?

For the purposes of the Data Protection Act of 1998 (the “Act”), the data controller is SIP Communications plc. The Act gives you the right to access Information held about you and for you to request that changes be made to this information if it is not accurate or up-to-date.

Please send all access requests to the data controller at the address provided in this paragraph. Any access request may be subject to a fee of £10 (as amended from time to time) to meet our administrative costs in addressing your request. You may also revise your contact and financial information or terminate your account through the administrative control panel.

14. How is this Privacy Policy Updated?

PERP GAMES reserves the right to change this Privacy Policy at any time. Any changes to the Privacy Policy will be posted to at least one of our websites, including at http://www.perpgames.com/